If you've cleaned the sensor, verified the motor operates smoothly, and performed the SP 5-810 reset but the code persists, check the machine's system firmware version. Upgrading to the latest engine and system firmware can correct timing errors where the control board misinterprets the pulse width modulation (PWM) signals from the sensor during the initial 150°C warming sequence. If you'd like to narrow down the problem, tell me: What is the of your Ricoh machine?
Check the semi-circular actuator gear. If it is cracked or has stripped teeth, it will fail to pass through the sensor slot smoothly.
John had been using his Ricoh SP C352DN printer for years without any major issues. However, one day, he noticed that the printer had stopped working and displayed an error code: SC569-00.
A: SC569-00 is a general motor error. SC569-01 specifically means there was an error during the apply pressure phase, and SC569-02 means there was an error during the release pressure phase.
: If cleaning does not work, the One-Way Gear (D0BQ1375) or the Pressure Release Gear No. 3 (D1751377) may need to be replaced. How to Reset the SC Code
If toner is not reaching the developer, the motor will work harder and fail.
In some instances, minor timing glitches in how the main board checks the sensor signal cause false triggers, which can be mitigated with a firmware patch. Step-by-Step Troubleshooting and Resolution
If no physical damage is found, you can attempt to clear the error using the :
Fuser-related SC codes lock the machine's system firmware to prevent overheating or component damage. Once the mechanical issue is resolved, clear the system block through the service mode:
Check the power and signal harnesses for damage and ensure the pressure release motor is functioning correctly.
Encountering a service call (SC) error code on your Ricoh multifunction printer (MFP) can be a major disruption to your office workflow. Among the most common and frustrating errors is the . This article provides a deep dive into the SC569-00 error, explaining what it is, what causes it, and how to fix it.
Dust or toner buildup on the "U-shaped" HP sensor can prevent it from detecting the actuator.
For business-critical machines, individual component repair is risky. Replace the entire fuser unit with a genuine Ricoh OEM unit. After replacement: