Advanced Work - License Key Not Available Wincc Logging For Runtime
| Step | Action | Expected Outcome | |------|--------|------------------| | 1 | Open Automation License Manager (ALM) | Visual confirmation of installed licenses | | 2 | Check for "SIMATIC WinCC Logging for Runtime Advanced" | License present or marked as available | | 3 | If missing, purchase and install the Logging license (order no. 6AV2107-0GA00-0BH0) | License appears in ALM with "OK" status | | 4 | Verify your project actually uses logging/archiving features | Identify whether license is truly required | | 5 | Check Automation License Manager and SIMATIC Licensing services are running | Services show "Running" and "Automatic" status | | 6 | Consider potential improper shutdown licensing corruption | Plan for UPS or proper shutdown procedures | | 7 | Run WinCC Runtime as Administrator | Licensing communication works properly | | 8 | Test with a blank project to isolate the issue | Determine if the problem is software-wide or project-specific | | 9 | If all else fails, reset the ALM database | Fresh licensing environment |
This message typically triggers because the Runtime detects a configured "Logging" function but cannot find a valid corresponding key in the Automation License Manager (ALM) Separate License Required
Occasionally, Windows Firewall or third-party antivirus software blocks the communication between the Runtime process and the License Manager service. | Step | Action | Expected Outcome |
Right-click your license and select ; a green checkmark indicates it is valid, while a red cross indicates it is corrupt and needs repair.
Alternatively, open the Windows application ( services.msc ). Alternatively, open the Windows application ( services
Select your local drive, and look at the installed keys.
To help resolve this quickly, could you tell me you are currently running and whether you already purchased the separate logging license? Share public link Share public link Disclaimer: This article is for
Disclaimer: This article is for informational purposes. License names, order numbers, and functionality are subject to change by Siemens AG. Always consult the latest TIA Portal documentation and your Siemens distributor for current licensing policies.
Ensure the license is transferred to the correct drive (typically the C: drive) where the Runtime is active.